Cancellation Policy
Effective and last updated: 23 August 2026
1. Cancellation by the customer
You may cancel in the app while the order is in a cancellable pending stage. If the app no longer shows cancellation, contact support immediately. Once an order has been confirmed, prepared, packed or dispatched, cancellation cannot be guaranteed because fresh stock and delivery resources may already have been committed.
2. Online-payment cancellation
If an eligible successfully prepaid order is cancelled before fulfilment, the eligible amount will be refunded to the original payment method under the Refund & Replacement Policy. Bank/payment-provider posting times apply. A payment that is merely pending or failed may be reversed by the provider rather than processed as a BazarHut refund.
3. COD cancellation
No prepaid refund applies to COD. Repeated refusal, false orders or avoidable failed-delivery attempts may lead to COD restrictions or account review, after reasonable notice where appropriate.
4. Cancellation by BazarHut
We may cancel all or part of an order due to unavailable or unacceptable stock, incorrect price or listing, payment failure, serviceability or capacity limits, an unsafe/inaccessible destination, suspected fraud, severe weather, transport disruption or another operational event. If BazarHut cancels a successfully prepaid amount that will not be fulfilled, that amount will be refunded to the original payment method.
5. Contact
For urgent cancellation help, contact 8967958739 or anjalibiswas0008@gmail.com with the order number and registered mobile number.