Delivery Policy
Effective and last updated: 23 August 2026
1. Serviceability
BazarHut delivers only to PIN codes and areas currently marked serviceable at checkout. The serviceability result, available dates, delivery window, fee, free-delivery threshold and order limits shown in the final checkout quote apply to that order. Service areas and capacity may change.
2. Delivery date and window
You must select an available delivery date/window. We aim to deliver within that window, but it is an estimate rather than a guarantee of an exact arrival minute. Traffic, weather, supply problems, order volume, safety issues, address access, network failure or events outside reasonable control may cause delay. We will use reasonable efforts to notify you of a material delay.
3. Customer responsibilities
- Provide a complete, accurate and serviceable address, PIN code, landmark and reachable Indian mobile number.
- Ensure the recipient is available, can answer calls/messages and can safely receive the order during the selected window.
- Tell us about access restrictions and review the items promptly at handover.
- For COD, keep the correct payable amount or available accepted payment arrangement ready.
4. Missed delivery and re-attempt
If delivery is missed because the recipient cannot be reached or is unavailable, we will try to contact you. Where the products remain suitable and delivery is operationally possible, we will arrange a re-attempt in the next available scheduled delivery window. A preferred exact time cannot be guaranteed. If inaccurate information or repeated unavailability causes extra cost, any additional delivery charge will be disclosed before another attempt. If re-delivery is not reasonably possible, the order may be cancelled and refund eligibility will be decided under the Refund & Replacement Policy and applicable law.
5. Handover and order issues
Delivery may be completed to the named recipient or another responsible person available at the supplied address. Please check for obviously missing, wrong or damaged items promptly. Report an issue as soon as possible and preferably within 2 hours through support. Natural variation in fresh produce is not by itself a delivery defect.
6. Partial or failed fulfilment
If stock becomes unavailable, BazarHut will not make a materially different substitution without consent. We may deliver the available items and refund an eligible prepaid amount for undelivered items, or cancel the affected order. If BazarHut cannot deliver a successfully prepaid order at all, the eligible prepaid amount will be refunded under the Refund & Replacement Policy.
7. Contact
For delivery help, contact 8967958739 or anjalibiswas0008@gmail.com and provide the order number and registered mobile number.