Payment Policy
Effective and last updated: 23 August 2026
1. Available methods
BazarHut may offer COD and online payment through Razorpay. Methods can be enabled or disabled based on service area, order value, provider availability, risk or operational requirements. The methods available to your order are shown at checkout.
2. Online payments
Razorpay securely presents the available card, UPI, net-banking or wallet options and processes the transaction with the relevant financial participant. BazarHut does not receive your full card number, CVV, UPI PIN, bank password or wallet password. An online order becomes paid only after BazarHut receives and verifies a successful payment confirmation.
3. Pending, failed and duplicate transactions
- If payment fails or remains pending, do not assume the order is confirmed. Check My Orders and your bank/payment app before retrying.
- If money is debited but BazarHut does not receive a successful payment confirmation or no order is created, the payment provider/bank will normally reverse or reconcile it. Contact us with the transaction reference if it is not reversed within the timeframe shown by your bank or payment provider.
- If BazarHut receives the same payment more than once for one order, the verified duplicate amount will be refunded to the original payment source.
4. Cash on Delivery
For COD, pay the amount shown for the order when delivery is completed. A COD order may require phone or WhatsApp confirmation. No prepaid refund is due for an unpaid COD order, although other remedies required by law remain available.
5. Refund destination and timing
Approved online-payment refunds are initiated to the original payment method; they are not ordinarily paid in cash or to a different account. BazarHut will initiate an approved refund without unreasonable delay. It commonly takes approximately 5–10 business days after initiation to appear, but the bank, UPI app, card network or payment provider controls the final posting time.
6. Help
For a payment problem, contact anjalibiswas0008@gmail.com or 8967958739 with the order number, registered mobile number, amount, date and payment reference. Never send us your OTP, CVV, UPI PIN or banking password.
